Intensive Supports and Resource Coordination Program (ISRCP):

The Intensive Supports and Resource Coordination Program (ISRCP) supports children/youth with severe, chronic and complex mental health needs, and their families, who require support from multiple agencies or services.

ISRCP’s goals are to:
  • respond to children’s mental health service gaps,
  • ensure seamless coordination of multiple services,
  • reduce families’ stress in order to improve their functioning,
  • ensure that families are well informed and supported, and
  • help to keep children/youth living in their family homes.
Who is eligible for this program?
Children/youth who are appropriate to receive support from ISRCP:
  • are under the age of 18,
  • have complex mental health needs that pose treatment challenges,
  • have at least two diagnoses, or significant mental health symptoms and/or serious high-risk behaviours, that are strongly impacting their functioning,
  • have multiple systems involvement, and
  • have family/caregiver commitment to be active participants in the program.
What do we do?
At the beginning of service, each child/youth and family meets with an Intensive Resource Coordinator (IRC). The IRC is the client’s primary contact person throughout the course of accessing and receiving services through the program.

The IRC initially spends time getting to know the child/youth and family. This includes gathering important information about their involvement in previous services. The IRC then explores the child’s/youth’s current needs.

Working with the child/youth and family, the IRC coordinates a service plan to address those needs. This includes finding and accessing appropriate services/supports identified in the service plan. Services are adjusted to meet the child’s or youth’s changing needs over time.

The IRC supports clients by:
  • Ensuring that clients receive the services and supports they need,
  • Helping to empower families,
  • Linking and coordinating all services and people involved,
  • Referring clients to other services and arranging additional supports as needed,
  • Working collaboratively with other agencies and service providers,
  • Planning for seamless transitions between/among services,
  • Arranging meetings and case conferences as needed, and
  • Advocating on behalf of the child/youth and family.

The IRC does not provide direct treatment, but will arrange for this service if the need arises.
How can I access this program?
The referral process for ISRCP is as follows.
  • The referral source completes the ISRCP Referral form.
  • When appropriate, the Peel Children’s Centre Consent To Disclose Information form is completed.
  • The ISRCP clinical supervisor and team review referrals to determine their appropriateness and eligibility.
  • The referral source is notified regarding the outcome of the review.

For more information, call 905-795-3500 and ask for the Clinical Supervisor of ISRCP.
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