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Crisis Response:
Crisis Response ServicesOur Crisis Response Services provide immediate help for children having a significant mental health crisis. We provide a two-tiered response by telephone and on-site visits to the child’s home or school, or another location in the community.
Who is eligible for our services?
Our services are for children having a serious mental health crisis
- who are under 18 years of age, and
- who live in the Region of Peel.
What do we do?
We provide a two-tiered response to children under 18 years of age having a mental health crisis. These services are available 24 hours a day, 365 days a year.
- On the telephone, our trained health professionals assess the crisis and the risks, and initiate the measures needed to stabilize the situation.
- When these activities are not possible by telephone, our trained health professionals visit the child’s home or school, or location in the community. We assess the risk and initiate a safety plan on-site.
- We coordinate services with other agencies, such as Peel Children’s Aid Society and hospitals.
- We arrange for follow-up services.
- If needed, we provide interim counselling until longer-term services can be established.
How can children and families in crisis access these services?
Children and families in crisis may access these services by calling our dedicated crisis response number 416-410-8615. This number is free for anyone calling within the Region of Peel.
